Factors Influencing Continuance Intention of Time-Sharing Cars

Time-sharing cars, as a sustainable model for transport, have seen rapid developments in recent years. Prior studies on car sharing paid little attention to the continuance intention among users. But understanding ways cultivate user habits is important enhance sharing’s contribution sustainability. Based expectation confirmation (ECM), this study adopts user-centered perspective explore factors affecting of time-sharing electric vehicles through personal cognitive variables (i.e., psychological ownership, familiarity, and trust) external environmental facilitating conditions service quality). An online survey was conducted, total 1072 valid samples were collected. The results structural equation modeling show that offline quality had greatest impact perceptions usefulness satisfaction users sharing. Perceived positively predicted intention, ECM. Among customer variables, environmentalism, trust peers perceived Psychological ownership played subtle function by negatively but satisfaction. We discuss findings practical implications stakeholders offer suggestions future research.